Difference

All products purchased from the DOOGEE official website include a 1-year limited warranty and lifetime technical support.

Warranty Covers

• Manufacturing defects
• Product quality issues under normal use
• Repair service
• Replacement parts
• Product replacement
• Technical support

Warranty Does Not Cover

• Accidental damage
• Misuse or unauthorized repair
• Cosmetic wear and tear
• Damage caused by drops, abuse or external force
• Modified or disassembled products
• Water damage caused by improper use

Warranty Support

• Please contact DOOGEE support before returning or repairing any product.
• For full details, view the Warranty & Return Policy.
• For extended warranty information, view the Extended Warranty Policy.

DOOGEE offers free worldwide shipping through its global warehouse network.

Estimated Delivery Time

• United States: 3-10 business days
• European Union: 3-10 business days
• United Kingdom: 3-10 business days
• Canada / Mexico: 7-18 business days
• Other international regions: 7-18 business days

Order Processing

• Most orders are processed within 24-48 business hours.
• Orders placed on weekends or holidays may require additional processing time.
• Pre-order products follow the estimated shipping schedule shown on the product page.

Shipping Notes

• Delivery time is estimated from the shipping date, not the order date.
• Delivery may be affected by customs clearance, local carrier delays, weather, remote areas, peak seasons or holidays.
• Once your order ships, you will receive a confirmation email with tracking information.

For full details, view the Shipping Policy.
To check delivery status, use Track Your Order.